Cloud Support Site Lead

  At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.    Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.    Join us to drive positive, lasting change that moves missions and the government forward!     Job Description:  As a trusted Microsoft partner in the Federal space, the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP). These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365. Here's what you need: * Bachelor’s Degree plus 5+ years of experience, or in lieu of a degree 7+ years of experience, to include: * cross team/group/org collaboration skills * communication skills to include effectively tailoring messages to the specific needs of the audience * excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space * experience in briefing to customers/clients 22. * experience with Microsoft Office tools (Powerpoint, Excel, Word, Sharepoint) * lead and/or supervisory experience * Ability to travel to sites within your region when needed 24. Shift work may be required * Active US Passport required Bonus points if you have: * Experience with managed services project and/or in a secure operations center preferred * Experience working in/with a data center * Involvement supporting air gapped or any cloud environments a plus * Experience with technical writing, SOP creation or knowledge articles * Experience with PowerBI * Experience supporting the Azure cloud environment Security Clearance:  * Must have an active TS/SCI security clearance with Poly  #clearancejobs       As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. [https://www.accenture.com/us-en/careers/your-future-rewards-benefits] We accept applications on an on-going basis and there is no fixed deadline to apply.   The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $126,300—$243,100 USD   What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are