Connectivity Engineer, Network Product Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities • Collaborate with vendors/manufacturers to develop and evaluate new Fiber Optic solutions and come up with implementation plans for incorporating them into the network • Design and specify structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers • Develop standards, reference designs, and installation guidelines for physical network/cabling deployments and structured cabling systems • Focus on ambiguous problem areas in existing or new network architecture and systems development initiatives, propose and deliver projects that have a significant business and/or customer impact • Manage fiber vendors and contractors; perform quality control and commissioning of fiber bundles and structured cabling systems • Perform mitigation analysis and site inspections to validate as-built conditions, ensuring compliance with design and operational requirements • Monitor network/system/link quality and build mechanism to remediate large scale events and improve health of our links • Troubleshoot and resolve issues that are causal to fiber connectivity and fiver plant design • Maintain documentation, drawings, and asset records for physical fiber network components across global sites A day in the life On an everyday basis as an engineer or scientist in our team, you have the unique opportunity to understand the growing AWS network and our internal customers' requirement on interconnect solutions, and work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with partner teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence. You'll bridge design, construction, and operations, ensuring that every layer of physical networking—from fiber trunks to copper patching —meets high standards of performance, reliability, and scalability. About the team Within AWS Networking, the Network Product Development (NPD) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery, we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values dive