Executive Customer Speaker Manager, Global Customer References

Are you inspired by the way organizations and businesses are utilizing the cloud to innovate and transform? Do you want to help senior leaders of global brands, exciting startups, and mission-driven public sector organizations share the story of their cloud journey? The AWS Customer References team is seeking an experienced communications manager to craft engaging customer stories that educate audiences and influence the awareness, adoption, and usage of AWS services. The ideal candidate is passionate about cloud technology, excels at translating technical subject matter into compelling narratives, and coaches speakers to present themselves and their companies in the best light possible. Key job responsibilities Partner with AWS sales, marketing, and leadership teams to source, vet, and approve customer speakers for high-profile events and activations. Collaborate with customers to translate their use cases into compelling stories that highlight how AWS enables business transformation and drives customer success. Coach customer speakers on effective presentation delivery for flagship events. Manage agency resources to develop creative visuals that support and enhance each customer's story. Lead the concurrent development of multiple customer stories across various events and timelines. Travel approximately 25% of the time to support event execution and customer engagement. About the team The AWS Customer References team supports the vetting, selection, and preparation of customer speakers for inclusion in AWS keynotes at events such as AWS re:Invent, Global Summits, and internal meetings. To support AWS main stage keynote opportunities, the team provides guidance on content development and delivers speaker coaching for both AWS executives and customer speakers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 6+ years of professional non-internship marketing experience - 7+ years of developing and managing acquisition marketing or channel programs experience - Experience using data and metrics to drive improvements - Experience building, executing and scaling cross-functional marketing programs - Experience developing and executing campaigns across a multitude of timezones and languages Preferred Qualifications: - Experience driving direction and alignment with large cross-functional teams and agency partners - Experience designing and executing joint marketing p