Security Operations Center Operator

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities for career growth, and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds like the choice you want to make, then choose MITRE - and make a difference with us. Department Summary: The MITRE Corporation is seeking a highly qualified candidate for a position as a Physical Security Operations Center (SOC) Operator on our campus in McLean, Virginia. This is a Full-Time position with a primary work schedule of Monday–Friday, 2:00 PM – 10:00 PM. As a Security Operations Center (SOC) Operator, you serve as a frontline defender of personnel, facilities, and mission-critical operations. The SOC Operator is a key member of the physical security operations team, providing real-time monitoring, coordination, and response during incidents that threaten safety, security, or continuity of operations. These incidents may include natural disasters, workplace violence, facility emergencies, fires, medical events, and other security or life-safety situations. Throughout each shift, SOC Operators manage multiple systems and communication channels, including emergency telephone lines, electronic access control, intrusion detection systems, video surveillance (CCTV), fire alarm systems, and other technologies that enable timely detection, assessment, and response to security events. While the assigned shift provides day-to-day stability, the Security Operations Center operates as a 24/7/365 mission-critical function, and operators are expected to support other shifts as operational needs require, including occasional weekends and holidays. Schedule changes are planned in advance whenever possible and are driven by mission requirements, staffing coverage, and incident response needs. SOC Operators are trusted professionals who play a key role in maintaining continuity of operations during high-impact events. Reliability, punctuality, and flexibility are essential, and in return, operators work within a structured, professionally managed scheduling environment that prioritizes clear communication, fairness, and operational readiness. The ideal candidate will demonstrate a working knowledge of the National Industrial Security Program (NISP) and prior experience operating in a DoD-cleared facility environment. Job Description: Roles and Responsibilities: Monitors, tests, and responds to intrusion and other alarm systems at multiple locations. Uses closed circuit TV (CCTV) video surveillance systems to confirm status of security systems and confirm authorization of individuals requesting access to any secure area. Assists shift supervisors in the deployment of security personnel and security personnel activities. Communicates effectively with staff, guests, and employees via radio, telephone, email and in-person. Monitors and operates computer systems effectively. Documents and investigates security events and incidents. Dispatches security staff as appropriate and issues equipment. Build, improve and maintain effective communication and relationships with co-workers, staff, subcontractors, vendors, and guests. Remain flexible to an ever-changing environment and adap